Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and OverSoul Ltd (“OverSoul”, “we”, “us”), a company registered in England with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX, governing your use of the Portal: Remote Play application (the “App”) on Apple platforms, and this website (the “Site”). By downloading, installing or using the App, or by accessing the Site, you agree to these Terms. If you do not agree, do not use the App or the Site.

1. Eligibility

You must be at least 13 years old (or the minimum digital consent age in your country, if higher) to use the App. If you are under 18 (or the age of majority where you live), you may use the App only with the consent of a parent or legal guardian who agrees to these Terms on your behalf.

2. License

We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing. The App is licensed, not sold, to you. Except as permitted by those Usage Rules, you may not distribute or make the App available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute or sublicense the App; if you sell your Apple device to a third party, you must remove the App from the device before doing so. You may not copy, modify, distribute, sell, lease, reverse-engineer, disassemble, attempt to derive the source code of, or create derivative works of the App, any updates, or any part thereof, except to the extent such restrictions are prohibited by applicable law or permitted by the licensing terms of any open-source components included with the App. Updates and upgrades that replace or supplement the App are governed by these Terms unless accompanied by a separate agreement.

3. What the App does

Portal is a client application that lets you stream and play games from hardware and services you already own or subscribe to, including:

• Remote play from PlayStation® and Xbox® consoles that you own or are authorized to use;
• Cloud gaming services offered by third parties (for example PlayStation® Plus Premium and Xbox Cloud Gaming), subject to your own eligible subscriptions;
• Video input from HDMI/UVC capture devices connected to your Mac, iPad or Apple Vision Pro.

Portal does not host, sell, or provide games, game content, or gaming subscriptions. Game availability, streaming quality of third-party cloud services, and console functionality are controlled by the respective platform providers and your network conditions.

If you use HDMI/UVC capture, you are solely responsible for ensuring you have the right to capture, display and use the content you input, and for complying with copyright law and any applicable console, game or service terms. We do not provide, license or endorse any captured content.

4. Third-party accounts and services

• You are responsible for your PlayStation Network, Microsoft/Xbox, and Apple accounts, including their security and compliance with their own terms of service.
• Your use of Sony and Microsoft services through the App must comply with the applicable terms of those providers. We are not responsible for changes those providers make to their services, APIs or policies, which may affect App functionality at any time.
• You must comply with applicable third-party terms when using the App, including any wireless data, internet or network service agreement (for example, you must not use the App in a way that violates your carrier or ISP terms).
• The App may enable access to external websites and services. We are not responsible for examining or evaluating the content or accuracy of such external services, and your use of them is at your own risk. We may change, suspend or limit access to external services at any time without notice.

5. Subscriptions and purchases

• The App is free to download. Certain features require a paid membership, available as auto-renewing subscriptions (weekly, monthly, quarterly or yearly) or a one-time lifetime purchase, billed through your Apple ID.
• Payment will be charged to your Apple ID account at confirmation of purchase.
• Auto-renewing subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel subscriptions in your Apple ID account settings at any time.
• If a free trial is offered, any unused portion of the free trial period is forfeited when you purchase a subscription, where allowed by Apple.
• Payments, refunds and Family Sharing are handled exclusively by Apple under the Apple Media Services Terms. Except where required by law, purchases are non-refundable by us; refund requests should be directed to Apple.
• Prices may change; changes apply only to subsequent billing periods after notice through the App Store.

6. Acceptable use

You agree not to:

• Use the App to access consoles, accounts or content you are not authorized to access;
• Circumvent technical protection measures of any game, console or streaming service;
• Use the App in violation of applicable law or third-party terms;
• Interfere with, disrupt or place undue load on our services or infrastructure;
• Sublicense, resell or provide the App as a commercial service to third parties;
• Use the Site to scrape, attack, or attempt unauthorized access to our systems, or to post unlawful or harmful content.

7. Intellectual property

The App and the Site, including their design, code, artwork and branding, are owned by OverSoul and protected by intellectual property laws. PlayStation, PlayStation 4, PlayStation 5 and PlayStation Portal are trademarks of Sony Group Corporation. Xbox, Xbox One, Xbox Series S, Xbox Series X and Xbox Live are trademarks of Microsoft Corporation. Apple, iPhone, iPad, Mac, Apple TV and Apple Vision Pro are trademarks of Apple Inc. Portal: Remote Play is an independent product and is in no way endorsed by or affiliated with Sony Group Corporation, Microsoft Corporation, or Apple Inc.

8. Privacy

The App collects no personal information. Anonymous crash diagnostics and anonymous usage analytics help us improve the App. You agree that we may collect and use technical data and related information—including technical information about your device, system and application software—that is gathered periodically to facilitate software updates, product support and other services related to the App, in a form that does not personally identify you. See our Privacy Policy for details.

9. Disclaimer of warranties

THE APP AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT AND NON-INFRINGEMENT. STREAMING PERFORMANCE DEPENDS ON YOUR NETWORK, DEVICES AND THIRD-PARTY SERVICES, WHICH ARE OUTSIDE OUR CONTROL. NO ORAL OR WRITTEN INFORMATION OR ADVICE FROM US CREATES A WARRANTY. NOTHING IN THESE TERMS AFFECTS STATUTORY RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE LAW.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OVERSOUL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP OR THE SITE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY US DOLLARS (USD $50), WHICHEVER IS GREATER. WE DO NOT EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

11. Apple-specific terms

• These Terms are concluded between you and OverSoul only — not with Apple. OverSoul, not Apple, is solely responsible for the App and its content.
• OverSoul is solely responsible for providing any maintenance and support services for the App, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish maintenance or support services for the App.
• OverSoul is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are OverSoul’s sole responsibility.
• OverSoul, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation. These Terms do not limit OverSoul’s liability beyond what is permitted by applicable law.
• In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, OverSoul, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of that claim.
• You represent and warrant that (i) you are not located in a country or region that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country or region; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• You may not use or otherwise export or re-export the App except as authorized by United States law and the laws of the jurisdiction in which the App was obtained. In particular, the App may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. You also agree not to use the App for any purposes prohibited by United States law, including the development, design, manufacture or production of nuclear, missile, or chemical or biological weapons.
• The App and related documentation are “Commercial Items” as defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation” as used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with those provisions, the software and documentation are licensed to U.S. Government end users only as Commercial Items and with only those rights as are granted to all other end users under these Terms.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

12. Termination

These Terms are effective until terminated by you or us. Your rights under these Terms will terminate automatically if you fail to comply with any of them. We may also suspend or terminate your access to the App if you materially breach these Terms. Upon termination, you must cease all use of the App and delete it from your devices. Sections 2, 6, 7, 9, 10, 11 and 13 survive termination.

13. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in another jurisdiction you may benefit from mandatory consumer protections and courts of your place of residence where applicable law so provides. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the App or the Site after changes take effect constitutes acceptance of the revised Terms.

15. Contact

Questions, complaints or claims about the App or these Terms should be directed to:
Email: portal.support@oversoul.love
OverSoul Ltd, 128 City Road, London, United Kingdom, EC1V 2NX