Privacy Policy

Your privacy matters

At OverSoul, we are committed to protecting your privacy. This Privacy Policy outlines the minimal information we collect and how we handle it to ensure your data remains secure and anonymous.

What we collect

The Portal app does not collect any personal information or user data. The only data we gather is crash diagnostics and anonymous operational telemetry, which helps us improve the app's performance and fix bugs.

Crash diagnostics

• Collected only in the event of an app crash.
• Includes technical information about the crash (e.g., device model, operating system version, and logs related to the error).
• This data is entirely anonymous and cannot be linked back to you.

Anonymous diagnostics

• Aggregate, anonymous technical events (e.g., that a streaming session started or a connection error occurred) may be collected to monitor app reliability.
• Transmitted encrypted, stored on infrastructure we operate, and never linked to your identity.

What we don't collect

• Personal information such as your name, email address, or location.
• Gaming activity.
• Console or network data.

How we use the data

Crash diagnostics and anonymous telemetry are used exclusively for:

• Identifying and resolving app issues.
• Improving app performance and stability.

We do not share, sell, or use this data for any other purpose.

This website

This website uses a self-hosted, privacy-friendly analytics tool (Umami) to count anonymous page views. It uses no cookies, collects no personal information, and does not track you across other sites.

Your control

Since no personal data is collected, there is no need for account setup or data deletion requests.

Contact us

If you have questions or concerns about our privacy practices, please contact us:
Email: portal.support@oversoul.love

Portal is designed with your privacy in mind, ensuring a secure and seamless gaming experience.